1. Acceptance of Terms
Welcome to Disgostram Car Sales. These Terms of Service ("Terms") govern your use of our website, services, and facilities. By accessing our website, visiting our showroom, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and Disgostram Car Sales, a company registered in New Zealand.
2. Description of Services
Disgostram Car Sales provides the following services:
- Sale of used motor vehicles
- Vehicle financing assistance and arrangements
- Trade-in evaluation services
- Extended warranty programs
- Automotive advice and consultation
- Vehicle inspection services
- Customer support and after-sales service
3. Vehicle Sales Terms
3.1 Vehicle Information
We provide vehicle information in good faith based on available records and inspections. However, you are encouraged to conduct your own inspection and evaluation before purchase. All vehicles are sold "as is" unless otherwise specified in writing.
3.2 Pricing and Availability
All prices are subject to change without notice until a purchase agreement is signed. Vehicle availability is subject to prior sale. We reserve the right to correct pricing errors.
3.3 Purchase Process
A deposit is required to hold a vehicle. The full purchase price must be paid before delivery. We accept cash, bank transfers, certified cheques, and approved financing.
3.4 Delivery and Pickup
Vehicles must be collected within 7 days of full payment unless alternative arrangements are made. Storage fees may apply for extended periods.
4. Financing Services
4.1 Financing Arrangements
We assist customers in arranging financing through third-party lenders. All financing is subject to lender approval and terms. We do not guarantee financing approval.
4.2 Credit Checks
Financing applications require credit checks and income verification. By applying for financing, you authorize us to obtain and review your credit report.
4.3 Financing Responsibility
You are responsible for all financing terms and payments directly with the lender. We are not responsible for loan terms, interest rates, or payment schedules.
5. Trade-in Services
5.1 Trade-in Valuations
Trade-in valuations are estimates based on current market conditions and vehicle condition. Final trade-in values are determined upon physical inspection.
5.2 Trade-in Requirements
Trade-in vehicles must have clear title and be legally owned by the seller. All liens must be disclosed and properly handled.
5.3 Trade-in Validity
Trade-in offers are valid for 7 days unless otherwise specified. Values may change based on market conditions or vehicle condition changes.
6. Warranties and Disclaimers
6.1 Vehicle Warranties
Warranty coverage varies by vehicle and is specified in the purchase agreement. Extended warranty options are available separately.
6.2 Limitation of Liability
Our liability is limited to the purchase price of the vehicle. We are not liable for consequential, incidental, or indirect damages.
6.3 Consumer Guarantees
Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act 1993 where applicable.
7. Website Use
7.1 Permitted Use
You may use our website for personal, non-commercial purposes related to our automotive services. You may not:
- Use automated systems to access our website
- Interfere with website functionality
- Copy or reproduce website content without permission
- Use the website for illegal or unauthorized purposes
7.2 Intellectual Property
All website content, including text, images, logos, and design, is owned by Disgostram Car Sales and protected by copyright and trademark laws.
8. Privacy and Data Protection
We collect and use personal information in accordance with our Privacy Policy and the New Zealand Privacy Act 2020. By using our services, you consent to our data practices as described in our Privacy Policy.
9. Customer Responsibilities
As a customer, you are responsible for:
- Providing accurate and complete information
- Maintaining confidentiality of account information
- Complying with all applicable laws and regulations
- Inspecting vehicles before purchase
- Understanding financing terms and obligations
- Proper vehicle registration and licensing
10. Return Policy
10.1 Seven-Day Return
We offer a 7-day return policy on vehicle purchases, subject to the following conditions:
- Vehicle must be returned in the same condition as purchased
- Mileage increase must not exceed 200 kilometers
- No damage or modifications to the vehicle
- Administrative fee may apply
- Financing arrangements must be cancelled
10.2 Return Exclusions
The return policy does not apply to:
- Commercial vehicle purchases
- Vehicles sold "as is" for parts or repair
- Special order or modified vehicles
- Vehicles with disclosed known defects
11. Dispute Resolution
11.1 Initial Resolution
We encourage customers to contact us directly to resolve any disputes or concerns. Our management team is committed to finding fair solutions.
11.2 Alternative Dispute Resolution
If direct resolution is not possible, disputes may be referred to:
- Motor Trade Association mediation services
- Disputes Tribunal (for claims under $30,000)
- Other appropriate alternative dispute resolution processes
12. Governing Law
These Terms are governed by New Zealand law. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new effective date. Continued use of our services after changes constitutes acceptance of the updated Terms.
14. Contact Information
For questions about these Terms of Service, please contact us:
Disgostram Car Sales
245 Great South Road
Greenlane, Auckland 1051
New Zealand
Phone: +64 9 274 8900
Email: [email protected]
Business Hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
15. Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms, together with our Privacy Policy, constitute the complete agreement between you and Disgostram Car Sales regarding your use of our services.