Privacy Policy

1. Introduction

Disgostram Car Sales ("we," "our," or "us") is committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, visit our showroom, or use our services.

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact details (name, email address, phone number, postal address)
• Identification information (driver's license number, date of birth)
• Financial information (income details, credit information for financing)
• Vehicle preferences and history
• Trade-in vehicle information
• Employment details
• Emergency contact information

2.2 Website Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referral sources and search terms
• Device and operating system information
• Cookie and tracking data

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing vehicle sales and financing applications
• Providing customer service and support
• Conducting trade-in valuations
• Arranging vehicle warranties and insurance
• Communicating about our services and special offers
• Improving our website and services
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring transaction security
• Sending newsletters and marketing communications (with consent)

4. Information Sharing and Disclosure

We may share your personal information with:

• Financial institutions: For processing loan and financing applications
• Insurance providers: For arranging vehicle insurance and warranties
• Government agencies: As required by law for vehicle registration and licensing
• Service providers: Third parties who assist us in providing our services
• Legal authorities: When required by law or court order
• Business partners: With your consent, for related automotive services

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Malicious interference or attack
• Other misuse or compromise

Our security measures include secure servers, encryption of sensitive data, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Provide ongoing customer service

Generally, we retain customer information for seven years after the completion of a transaction, unless longer retention is required by law.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• Lodge a complaint with the Privacy Commissioner
• Request information about how we use your data

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for material changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

12. Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or the Privacy Act 2020, you may lodge a complaint with: